5 Pro Tips to Get Ahead in Hospitality in 2024

Jun 06, 2024

A report by Frollo found that Australians are spending more on hospitality experiences, with Gen X showing the most significant increase (over 46%) in spending compared to previous years. 2023 brought its share of obstacles for the Australian hospitality industry but this year continues to show signs of renewed optimism. Whether you're a seasoned pro or just starting, here are 5 pro tips to get ahead in Australian hospitality this year:

1. Master the Fundamentals & Upskill Regularly:

Regardless of your background, constant training will be your secret ingredient to success. As of writing, here are our upcoming training courses:

We have also organised upskilling programs in the past which include:

Barcats offers a variety of online learning material such as:

Stay tuned for future events!

2. Hone Your Soft Skills:

This highlights the growing importance of exceptional customer service to keep patrons coming back. Technical skills are essential, but don't underestimate the power of soft skills. Being a team player, providing excellent customer service, and possessing strong communication skills are highly sought after by employers.

3. Embrace Technology:

The Australian hospitality industry is rapidly embracing technology. Familarise yourself with digital ordering systems, point-of-sale systems, and online reservation platforms. Many Barcats training providers integrate these technologies into their courses, ensuring you graduate with the tech-savvy skills employers are looking for.

READ MORE: 17 Tech Trends and Innovations to Stay Ahead in Hospitality

4. Network and Build Relationships:

Building connections within the industry is invaluable. Attend industry events, connect with hospitality professionals on LinkedIn, and don't be afraid to ask for informational interviews. The Australian hospitality industry is known for its tight-knit circles, and having a strong network can open doors to new opportunities.

5. Develop a Passion for Hospitality:

Genuine enthusiasm for the industry is contagious! If you love creating memorable experiences for guests, your passion will shine through during interviews and on the job. Barcats training programs are designed not just to teach skills, but also to cultivate a passion for hospitality that will set you apart.

By following these tips and leveraging the training opportunities offered by Barcats, you'll be well on your way to a successful and fulfilling career in the exciting world of Australian hospitality!