Top Tips & Training
We've partnered with Gordon’s, Captain Morgan, Don Julio and the Diageo Bar Academy to up-skill bar staff and registrations are now open for 2022!
Kitchenhands assist kitchen and service staff in preparing and serving food, and clean food preparation and service areas.
The back of the house (BOH), encompasses all the behind-the-scenes areas that customers will not see. This acts as the central command center in a restaurant where the food is prepared, cooked, and plated before making its way to the customer’s table.
Front-of-house staff include a number of roles such as a host or hostess, waiters, bartenders, and the general manager — basically anyone who might interact with customers. If you love working with people and customer service this might be the perfect role for you.
We've partnered with Gordon’s, Captain Morgan, Don Julio and the Diageo Bar Academy to up-skill Sydney & Gold Coast bar staff registrations are now open!
Have you always wanted to work at your local coffee shop or cafe? Do you have a passion for great coffee? Perhaps think about becoming a barista. It truly is an all-rounder role where you get to work on your craft (making the perfect cup) and getting to know your customers (and their orders) really well.
Sydney is back open and we want to help you get Job-Ready and land one of the 100’s of hospitality jobs available through Barcats. New course dates now released!
This course is perfectly suited for those who want flexibility in their lifestyle and opportunities to work all around the world!
No plans October 4th? Jack Daniel’s proudly invites Barcats members to join them for a free online Jack Daniel's Family of Brands Tasting Session.
This course is perfectly suited for those who want flexibility in their lifestyle and opportunities to work all around the world!
Showcase the best parts of your personality and background.
Employers look for a-lot more than those hard skills earned from work experience or a degree, but also those soft day to day skills such as communication skills, time management, teamwork, emotional Intelligence and initiative.
Balancing school and other commitments can be hard enough, let alone putting a part-time job in the mix. Learn some great tools to keep yourself organised and on top of your schedule.
Whether you want to save up for a car or a holiday, budgeting allows you to pay for your wants and needs and is an important step in becoming more financially independent. Check out this article about the importance of budgeting.
As many cities around Australia enter their latest lockdowns and schooling moves back online it is incredibly important now more than ever to have a dedicated work space at home. In this article we will discuss the best ways to create a great home workspace that keeps you focused on your tasks at hand in an organised and comfortable fashion
A friendly and social workplace is a happy and productive workplace. Friendly relationships and mentorships between co-workers creates a fantastic environment for a strong team to work effectively together and is directly linked to your own work satisfaction/happiness. Whilst you shouldn’t put pressure on yourself to make life-long friends at work, maintaining a respectful and positive dialogue with your co-workers and managers will be sure to benefit you.
Having a good work ethic entails the effective self-discipline and persistence an employee applies to their every day work to allow them to stay motivated, finish tasks on time and impress employers. A dedicated work ethic is a skill everyone has the potential to tap into but takes time. It is about forming positive habits surrounding your own time management, focus, punctuality and professionalism.
The Fair Work Commission and Fair Work Ombudsman are the two halves of Australia’s industrial relation authority. Watch their “Mythbuster” series, where these six videos cover the most basic questions surrounding young Australian’s rights in the workplace and may help if you are having any issues.
A step-by-step guide to help you build a professional and standout resume. Find out more.
Landed that job interview. Congratulations! Find out the best ways to get prepared and get ahead.
FairWork Ombudsman Starting a new job? Here are a few things you should know.
You've landed your first job. Get prepared and understand what to expect on your first day. Find out more.
Passionate about coffee? This 12 hour program provides the essentials for coffee-making and cafe know-how to help you get a job in hospitality during your stay in Australia.
Front Cooking School has now opened in Brisbane and commenced SIT30816 Certificate III in Commercial Cookery course as of Monday, 20 April. Applications for 13 July are still open!!
Enjoying a well-crafted beer is one of life's simple pleasures.
2 new Licensee courses specifically designed for senior roles
If you’re new to the world of whisky, it can be somewhat daunting.
How to showcase the best parts of your personality and professional skill sets.
Courses
Click the link to sign up and complete these individual online training courses. It only takes 20 minutes to complete each one. You will receive a certificate of completion. Finish your BarcatsU18 profile and we'll add a badge.
Want to know the final ingredient in a glass of Heineken® draught beer? It’s the way it’s served. Upskill online in under 10mins.
Bar Essentials provides an overview of important aspects of bartending including its history and the attributes of a skilled bartender. The course highlights the importance of bar etiquette, mise en place, and the guest or customer experience and explains bar terminology. You will also learn about liquor compliance, different styles of bars and how to move efficiently and effectively behind the bar. This course is recommended to bartenders, hospitality workers and restaurant employees.
Skills that Pay the Bills provides an introduction to the important skills required to be a restaurant or hospitality employee. The course covers the basics when it comes to carrying plates, wine service, tray service, and silver service. This course is recommended to hospitality workers and restaurant employees.
This engaging and interactive course is presented in conjunction with Husk Distillers and provides an introduction to the making and storage of spirits. The course discusses the distillation process including harvesting, fermentation and ageing of spirits, barrel storage, and looks at Husk Distillers' gin and rum products. Proudly presented by Husk Distillers
Kyle Hall has worked in some of the finest bars around the world and most recently, he designed beverage programs for Marriott Hotels in North America. In this video workshop, Kyle will take you on a journey and show you how the world's most popular classic cocktails are made. If you want to learn how to be the best at making the most popular cocktails in the world, this workshop is a must do.
The Diploma in Hospitality represents a qualification that is based on very sophisticated technical applications involving competencies requiring increased theoretical knowledge, applied in a non-routine environment and which involves team leadership, management and increased responsibility for better outcomes. It reflects the role of a Manager, Chef and Sous Chef.
This qualification provides you with the practical cookery skills and knowledge required to work safely in a commercial kitchen environment. When you study commercial cookery with Academia, you benefit from not only classroom-based learning, but practical training, too! Training is conducted in our onsite training kitchens, which are equipped to meet industry standards. You will be assessed through written tests, assignments and practical tasks.
The foundation knowledge to start your career in hospitality - anywhere in the world. Contains our seven fundamental courses packaged in to one certificate. Covering the key areas of Hospitality; service, spirits, wine, beer and cocktails.
BRISBANE BASED TRAINING (Capalaba) Whether you are unemployed, looking for a career change or just wish to upskill, EDB Training Services can provide you with a Nationally Recognised Qualification in Hospitality. Delivered by our expert industry trainers this qualification is highly sort after across the entire hospitality industries. It provides the skills and knowledge for an individual to be competent in the hospitality operations.
Passionate about coffee? This 12 hour program provides the essentials for coffee-making and cafe know-how to help you get a job in hospitality during your stay in Australia.
Are you searching for a rewarding career in a growing industry? The hospitality industry has a high demand for passionate and outgoing people, opening up a world of managerial opportunities and new career goals!
Learn all about whisky. This course focuses on scotch whiskies but also covers other key whisky-making regions such as Ireland, Japan and Australia.
The origins of cocktail culture and the seven 'Cocktail Generations'. Recipes and 'How-to' videos for over 50 key classic and well-known contemporary cocktails.
Learn the basics of the major spirit categories, their production, different styles and how to serve them. Perfect for new hospitality professionals, or those looking to brush up on the fundamentals.
This course will help you gain the skills and confidence you need to discuss workplace issues when they arise.
Many workplace issues can be resolved quickly and informally if you discuss them with your employees.
Welcome to the kitchen of your dreams, where your future career is waiting to unfold. With the Certificate III in Commercial Cookery, you’ll gain hands-on experience in the kitchen and acquire the fundamental food skills that can take you around the world. Jump into the dynamic world of hospitality and experience all it has to offer with your newfound practical and theoretical knowledge. This qualification provides a pathway to become a Commercial Cook in a wide range of hospitality establishments. After completion of the course, you can continue your path to work as a Chef by undertaking the Certificate IV in Commercial Cookery.
Allara Learning will provide you with high quality training and the the skills for exceptional customer service. $2.33per month.
This training course covers the legal responsibilities and best practise management techniques in accordance with the Gaming Machine Act (Qld). GNT training is a mandatory requirement for all applicants for a Gaming Nominee licence.
This course delivers the skills and knowledge required to deliver responsible gambling services, and provides information to staff to assist customers regarding their gambling activity. RSG is a mandatory course for all staff who carry out gaming tasks.
This mandatory course promotes responsible service of alcohol in licensed premises and delivers skills and knowledge in gambling services.
RMLV training assists managers in the responsible operation of licensed premises. This course is mandatory for applicants for new liquor licences, liquor licence transfers and for liquor Approved Manager licence holders.
This course promotes responsible service of alcohol in licensed premises and is mandatory in Queensland for all staff involved in the sale and /or supply of liquor. RSA courses are predominantly delivered online. Face-to-face RSA courses are available for group bookings (i.e. a venue or school) by calling us on 3221 6999 or email training@qha.org.au.
Good employee management is linked to lower staff turnover, higher productivity and business success.
A diverse and inclusive workforce is good for business. It encourages acceptance and respectful behaviour and minimises the risk of discrimination.
This course provides general guidance on hiring a new employee.
This course provides general guidance about starting a new job.
