Concerned about the cost of kitchen labour, and the difficulty of finding good staff?
In 2019, the Fair Work Ombudsman (FWO) audited popular food precincts in Adelaide, Melbourne, Sydney and Perth. 75% of food venues audited were not compliant with workplace laws.
They're prioritising the fast food, restaurant and café sectors to check staff are getting the correct pay and entitlement!
If you’re a hospitality worker, it pays to learn what you can claim at tax time.
The Pay and Conditions Tool is made up of 4 calculators saving employers & employees time & money.
Jasmine Altman, Assistant Restaurant Manager, The Bavarian Macarthur
Everything you need to help you understand your workplace rights and obligations.
How to showcase the best parts of your personality and professional skill sets.
Considering opening your own venue outside of the hustle and bustle of the major cities?
The RMLV Course (Responsible Management of Licensed Venues course) is a requirement of the most current and new Liquor Licensees as well as mandatory for all ‘Approved Managers’. This is a not a nationally accredited course but is a Queensland Liquor Licensing requirement, OLGR approved course. Each licensed premises must have to have a nominee or approved manager on-site during most times of operation and for later hours of trade. As your RMLV is valid for 3 years, our courses cater for you to either obtain or renew your certification. Our trainer has a wide range of industry experience in licensed outlets to assist in relating this course to individuals’ places of employment and has been training in this area for the last 5 years. RMLV courses will be run over the popular one-day format, ideal for busy hospitality managers.
Enhance your technical and management skills. This qualification reflects the role of pastry chefs who have a supervisory or team leading role in the kitchen. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. This qualification provides a pathway to work in various organisations where patisserie products are prepared and served, including patisseries, restaurants, hotels, catering operations, clubs, pubs, cafés, and coffee shops. Students develop practical skills and obtain essential knowledge required to become qualified Pastry Cooks. After completion of the Cert III and Cert IV in Patisserie graduates can expect to take on the role of Pastry Cook at a hospitality venue (pending the prerequisite work experience). The Cert III & IV provide a direct pathway to the Diploma of Hospitality Management.
Embrace the world-wide popularity of pastry, cakes, desert and chocolate making. Imagine mornings in the kitchen baking warm, flaky croissants, afternoons creating the perfect sweet and salty pastries, and evenings carefully decorating a wedding cake for the next day event. If the delectable aromas and breathtaking sights of specialty baking rule your life, then Front Cooking School’s Certificate III in Patisserie is the course for you. This qualification provides a pathway to work in various organisations where patisserie products are prepared and served, including patisseries, restaurants, hotels, catering operations, clubs, pubs, cafés and coffee shops. As part of the course, students are required to complete 24 occasions of Workbased Training. The College will assist you in kick-starting your career by finding a quality venue for you to complete your WBT.
If you’ve always dreamed of running a restaurant and experiencing the joy of serving your signature dishes to satisfied customers, you’d know it’s about more than just the food. Expand upon to your culinary talents with the Certificate IV in Commercial Cookery, with kitchen-based practical learning as well as classroom theory-based subjects where you’ll learn to manage finances, a kitchen and a team – the skills essential for success in hospitality. This qualification provides a pathway to work as a Chef in organisations such as cafes, clubs, coffee shops, hotels, pubs and restaurants or to run your own small business in these sectors.
The Hotel School is proud to be partnering with HTMi Switzerland and AccorHotels to deliver an Australian industry program which is the first of its kind. Available in the Sydney, Melbourne and Brisbane campus locations it uniquely connects paid internships with AccorHotels and academic studies accredited by Southern Cross University. Upon completion of the iHTMP, students will also be eligible to graduate with a Diploma in International Hotel and Tourism Management from HTMi Switzerland. Additionally, students will be eligible for entry into the Bachelor of Business in Hotel Management at The Hotel School with 18 months credit.
The Bachelor of Business in Hotel Management is a Southern Cross University degree which is the ideal starting point for anyone looking to make a career in hospitality-related businesses, focusing on management. Typically studied across a 3-year period, you will learn what it takes to operate a hotel to the satisfaction of your guests in the Bachelor of hotel management and hospitality management. Providing hospitality to your guests – as well as managing administration and leading your staff – demands attention to detail and great people skills.
Undertaking a Diploma is your chance to engage in a study pathway without committing yourself to a full three-year degree. Whether you are a school leaver, already working in the hotel industry or looking to make a career change, this course will develop your skills and enhance your career prospects in a dynamic, global industry. Delivered at The Hotel School, a unique partnership between Mulpha Australia and Southern Cross University. This course covers theory and practices within the industry, finance, management and communication as well as food, beverage and accommodation operations.
The Master of International Tourism and Hotel Management is the course for individuals looking to operate global hospitality and tourism operations at the highest level. Your existing skills and experience will provide the building blocks for high-level theory and practical learning in a competitive global industry. This course will set you on a path toward a highly rewarding career on a global stage as a master of hospitality management and hotel management.
This course is essential for anyone who wishes to make a start in the espresso coffee industry, providing you with basic skills and knowledge. You will learn how the espresso coffee menu is constructed, how to extract espresso, how to texture milk and you will practice making espresso drinks.
This course covers topics to help deal with the risk management and compliance issues faced as a manager. Subject matter experts from Victoria Police, VCGLR, Security and First Aid professionals will answer frequently asked questions.
This course delivers the skills and knowledge required to deliver responsible gambling services, and provides information to staff to assist customers regarding their gambling activity. RSG is a mandatory course for all staff who carry out gaming tasks.
RMLV training assists managers in the responsible operation of licensed premises. This course is mandatory for applicants for new liquor licences, liquor licence transfers and for liquor Approved Manager licence holders.
This course promotes responsible service of alcohol in licensed premises and is mandatory in Queensland for all staff involved in the sale and /or supply of liquor. RSA courses are predominantly delivered online. Face-to-face RSA courses are available for group bookings (i.e. a venue or school) by calling us on 3221 6999 or email email@example.com.
Many workplace issues can be resolved quickly and informally if you discuss them with your employees.
This course will help you gain the skills and confidence you need to discuss workplace issues when they arise.