ABOUT US

Buckle Café & Distillery and Depot Brewery are two vibrant, locally-loved hospitality brands under one roof. From 8am, Buckle offers a fresh, innovative café and small-batch distillery experience; from lunchtime ‘til late Depot Brewery then also opens & becomes the social hub for the community: for friends, families, craft beer lovers, live sports fans, and local entertainment seekers. We pride ourselves on high-quality products, memorable customer experiences, and a strong community vibe.

ROLE OVERVIEW

We’re on the lookout for an experienced and energetic 2IC (Second in Charge) to help drive afternoon-to-late-night operations across both venues and support the business through its next exciting phase of growth. You’ll play a key leadership role managing a medium-sized team, ensuring smooth service, and delivering consistent brand experiences – from lunchtime rushes to evening crowds, weekend live sport, and vibrant night-time trade.

KEY RESPONSIBILITIES 

OPERATIONAL LEADERSHIP (PEOPLE & PROCESS)

• Support the General Manager in overseeing daily/nightly operations across Buckle Café & Distillery and Depot Brewery.
• Lead and motivate a team of front-of-house and bar staff, ensuring consistent service standards and team morale.
• Handle staffing matters including rosters, training, and performance management.
• Maintain venue presentation, cleanliness, and adherence to health and safety regulations.

GROWTH & REVENUE SUPPORT (PROMOTION)

• You will be the leader in our post 3pm Revenue KPI Targets with plenty of support.
• Collaborate with the management team to develop and execute strategies to increase night-time trade and off-peak revenue, with a majority focus on 3pm ‘til late.
• Champion initiatives for live entertainment, weekend sporting events, and local/corporate brand partnerships.
• Drive engagement through community outreach, local events, and innovative promotions.
• Monitor KPIs and contribute to budgeting, forecasting, and inventory control. Customer &

BRAND EXPERIENCE (PLACE)

• Ensure exceptional guest experiences and respond proactively to customer feedback.
• Maintain brand consistency across both venues while supporting a cohesive dual-brand experience.
• Create a welcoming environment that reflects our values and community-centric approach.  

WHAT WE'RE LOOKING FOR

• Hospitality experience: Minimum 5+ years in a supervisory or manager role, preferably across café, bar and/or brewery settings.
• Leadership skills: Confident team leader with strong communication, conflict resolution, and people management abilities.
• Business acumen: Understanding of hospitality operations, cost controls, and event management.
• Passion for local culture: A genuine interest in craft beer, entertainment, and connecting with the local community.
• Flexibility: Available to work a rotating roster including weekends, evenings, and event nights.  

WHY JOIN US?

• Be a key driver in an exciting hospitality business with a strong local following.
• Help shape the entertainment and night-trade offering from the ground up.
• Work alongside a passionate and supportive leadership team.
• Opportunities for career growth and innovation.  

Ready to take the next step in your hospitality career?  
Apply now and help us take Buckle Café & Distillery and Depot Brewery to the next level.