About us and What’s on offer: 

When you are part of The Fish Factory family, we work with you to help bring balance between work and home. Then there's the cool stuff like staff discounts, our annual Christmas party, and staff events. Join us for The Fish Factory family experience.

The Fish Factory is a fast-paced family-owned business. Our innovative approach and forward-thinking continually add value and convenience for everyone we work with and have taken us from strength to strength over the years. Operating 7 days a week, our banner encompasses The Fish Factory Wholesale Division alongside The Fish Factory Retail Market, Kitchen, and newly established Sushi Factory.

Your Role: 

Reporting to the Retail Manager, this is a full-time role, working over 5 days including one day weekend (Sunday) within a salary range of 75k to 85k depending on experience.

Specific Responsibilities/Skills: 

• Passionate about providing excellent customer service and experiential retail.
• Strong emotional intelligence, communication skills, and the ability to influence team members at all levels.
• Demonstrated leadership skills and effective coaching skills in assistance to the Retail Manager. 
• Attention to detail and well-developed organisational skills, including a high-level focus on health and safety.
• A track record of continuous improvement and identification of opportunities to improve staffing performance. 
• Experience in delivering exceptional presentation levels in the hospitality industry through regular and efficient stock ordering, replenishment, roster management, and rotation. 
• Ability to deliver and create activities within required time frames and ensure it meets best practice.
• Flexibility to work across all retail trading hours, including weekends.
• Previous FMCG retail experience.

In return we provide the following: 

• Growing company with career opportunities.
• Fun and positive family business environment.
• Continuous coaching, training, and development opportunities.
• Employee benefits including staff discounts.