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The Mayflower Cafe in Darlinghurst is seeking an exceptional All Rounder with a passion for customer service and a talent for training and documentation. If you thrive in a fast-paced environment and enjoy sharing your knowledge with others, this full-time position is perfect for you.
Key Responsibilities:
- Deliver outstanding customer service, creating a warm and inviting atmosphere for our guests
- Showcase your exceptional barista skills, crafting high-quality coffee beverages
- Train and mentor staff members, ensuring consistent service and product quality
- Document and optimize cafe systems and processes for efficiency and excellence
- Assist in all aspects of cafe operations, including order taking, payment processing, and food preparation
- Maintain a clean, organized, and safe work environment
- Foster a positive and collaborative team culture
Requirements:
- Proven track record of delivering exceptional customer service in a hospitality setting
- Expert-level barista skills and comprehensive knowledge of coffee preparation techniques
- Experience in training and mentoring staff members
- Strong written and verbal communication skills
- Ability to document processes and systems clearly and concisely
- Flexibility to work weekends and varying shifts
- RSA (Responsible Service of Alcohol) certification is a plus
What We Offer:
- Full-time employment with competitive compensation
- Opportunities for career growth and advancement within the cafe
- A supportive, collaborative, and fun work environment
- Staff discounts on food and beverages
- The chance to make a positive impact on our cafe's operations and team development
If you are a dedicated, customer-centric professional with a knack for training and documentation, we would love to have you join our team. Please submit your resume and a cover letter detailing your relevant experience and why you would be the perfect fit for this role.
Join the Mayflower Cafe family and be a part of our commitment to providing exceptional service, quality offerings, and a welcoming environment for our customers and staff alike.
The Mayflower Cafe is an equal opportunity employer, and we celebrate diversity in our team.
Please note: You should have a minimum up to 2 years previous experience in the above or similar roles.
Interview required
Induction/onboarding required prior to starting role
STARTS 16, May 2024
ENDS Not Specified
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