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Assistant Restaurant Managers roles - Luc Lac and Donna Chang

Start: ASAP Where: Brisbane City, QLD Type: Full time Pay: $70,000 - $75,000 + Super

JOB DESCRIPTION

Who We Are

Ghanem Group is a pioneering, multi-award‑winning, family‑owned hospitality group with a proud 45‑year history in Queensland and Victoria. Renowned for exceptional service and unforgettable dining experiences, we have established ourselves as one of Brisbane’s most influential hospitality groups, creating beautifully designed spaces where food, drink, and community come together.

Lúc Lắc

Lúc Lắc is a vibrant Asian restaurant and bar inspired by Southeast Asian flavours, set within The Star Brisbane’s dynamic Queen’s Wharf precinct. Infusing bold Vietnamese, Thai, and Singapore influences with relaxed yet elevated hospitality, Lúc Lắc offers a concept as memorable as its namesake dish.

Donna Chang

Donna Chang is a premium modern Chinese restaurant in the heart of Brisbane City, blending time‑honoured Cantonese and Sichuan traditions with contemporary culinary techniques in a striking dining room setting.

Opportunities

As Ghanem Group continues to grow across Brisbane’s hospitality scene, we are seeking multiple passionate and people‑focused Assistant Restaurant Managers to join our teams at and Lúc Lắc and Donna Chang. As key members of the management team, you will support the Restaurant Manager in planning, organising, and coordinating staff and resources to ensure seamless, profitable operations. Previous experience as a Assistant Manager or Restaurant Supervisor in a busy restaurant environment is essential.

Key Responsibilities

  • Prepare for service periods, ensuring staff levels match anticipated business needs.

  • Oversee table allocations, stock levels, and mise en place readiness before service.

  • Maintain high standards of service, providing hands‑on support during peak periods.

  • Manage VIP arrivals and ensure exceptional service for distinguished guests.

  • Address and resolve customer concerns, upholding our commitment to excellence.

  • Prepare staff rosters, considering operational demands and planned absences.

  • Coach, motivate, and monitor team performance, fostering a collaborative environment.

  • Collaborate with chefs and bar teams to enhance menu offerings and staff training.

  • Support sales and marketing efforts with in‑venue activations and promotions.

  • Ensure compliance with quality management, hygiene, and safety policies.

What We’re Looking For

  • A minimum of 2 years experience in a similar role within a busy restaurant.

  • Strong leadership skills with the ability to inspire and manage a team.

  • Experience with POS systems and rostering software.

  • Excellent communication and interpersonal skills.

  • A customer‑focused mindset with the ability to perform under pressure.

  • Strong relationship‑building skills with both internal and external stakeholders.

  • Commitment to professionalism and attention to detail.

Benefits

  • Competitive Package - Generous base salary plus Super, reflective of your experience and contributions.

  • Work‑Life Balance - work for a group that focuses on this

  • Perks and Discounts - Enjoy exclusive discounts across all Ghanem Group venues.

  • Career Growth - Opportunities for learning and development, fostering professional growth within our expanding company.

Join Our Team

If you're ready to take on a leadership role in a dynamic environment where your skills and passion for hospitality can thrive, apply now to join our teams at Lúc Lắc or Donna Chang. 

 

 


RECOMMENDED SKILLS/EXPERIENCE

Assistant Manager
Restaurant Manager

Please note: You should have a minimum 2 years previous experience in the above or similar roles.


REQUIREMENTS

QLD RSA



Interview required

Induction/onboarding required prior to starting role