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Assistant Venue Manager at Silk Lounge

Start: 28 Sep, 2023 Where: Melbourne, VIC Type: Full time Pay: Competitive pay

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JOB DESCRIPTION

Are you ready to embark on an extraordinary journey into the heart of hospitality luxury? Prepare to be enchanted by the allure of Silk Lounge, Melbourne CBD's most anticipated and opulent new venue, set to grace the cityscape this October. Step into a world where sophistication and innovation converge, where each moment becomes a masterpiece and every guest is treated like royalty.

 

About Silk Lounge:

Nestled in the pulsating heart of Melbourne's Central Business District, Silk Lounge isn't just a venue; it's a testament to a new era of hospitality. We are more than a space; we are an experience designed to ignite the senses, elevate expectations, and redefine what it means to indulge. From the moment our doors swing open, guests will be transported to a realm where elegance meets excitement, and tradition meets modernity.

 

What We Seek:

We are in search of the finest talents to craft our vision into a living reality. Joining Silk Lounge means being part of an exceptional team dedicated to curating an experience beyond compare. Whether you're a seasoned hospitality expert or a rising star in the industry, we invite you to contribute your unique skills and passion to our collective endeavour.

Full-time Assistant Manager/2IC: Lead by example and assist in managing operations to ensure seamless experiences for our guests and team members. Prerequisites:

What You'll Do:

  • Collaborate with our Venue Manager to drive excellence in customer service, staff performance, and daily operations.
  • Lead by example by actively participating in front-of-house activities, setting the standard for service quality.
  • Guide and inspire the team, offering training and mentorship to enhance their skills and foster a positive environment.
  • Assist in managing inventory, ordering, and stock control to optimise efficiency and minimise waste.
  • Contribute to the planning and execution of events, promotions, and marketing initiatives.
  • Ensure adherence to food safety, hygiene, and quality standards.
  • Handle guest feedback and concerns with professionalism and effective problem-solving.
  • Work closely with the kitchen team to ensure smooth service flow and consistent food quality.
  • Identify opportunities for improvements and evolution of our offerings.
  • Work with Venue Manager on rosters

 

Most on-the-floor staff need to have a current RSA, RSG, Gaming license Tab Basics.

 

Why Silk Lounge?

At Silk Lounge, we're not just building a team; we're cultivating a family. We are committed to fostering an environment where creativity flourishes, ambitions are nurtured, and excellence is celebrated. With opportunities for growth, training, and the chance to be part of an icon in the making, your journey with us will be as memorable as the experiences we create for our guests.

 

If you're ready to become a pioneer of elegance, a trailblazer of hospitality, and a connoisseur of luxury, Silk Lounge welcomes you. Join us in shaping Melbourne's cultural landscape.


RECOMMENDED SKILLS/EXPERIENCE

Assistant Manager
Bar Manager
Cafe Manager

REQUIREMENTS

The successful candidate will need a proven track record in a senior role with at least 2 years experience.

RSA

RSG

Gaming License

TAB 



Interview required

Induction/onboarding required prior to starting role