CAREER GROWTH VENUE MANAGER OPPORTUNITY AT ESTABLISHED ST KILDA HOTSPOT!

Exciting Assistant Venue Manager position available for a hands-on leader to steer our team to success at our established St Kilda venue.

Due to the opening of a new Lona Group Venue on the Peninsula an exciting opportunity has opened to take the reins at our St Kilda location. Ideally we are searching for someone from a pub/hospo background.

THE VENUE

A vibrant Restaurant – Beer Garden – Bar, with a large alfresco dining & drinking space in the heart of St Kilda. Open 12pm-1am daily.

The Lona concept features a casual Gastro Pub style food offering with share plates, mains dishes and kids meals complemented by an extensive list of wines, beers, cocktails, and spirits. With live music daily, a 1am licence and a range of spaces to suit a variety of patrons, there really is something for everyone.

WHY WORK FOR US?

• GENEROUS SALARY – Competitive salary package based on experience, with incentives.
• 12 MONTH HOLIDAY BONUS – upon 12 months of work for the company receive a $2,500 holiday to the destination of your choice.
• STAFF DISCOUNT – Receive a 30% discount on all products at all Lona venues for you plus 1 guest per visit.
• ESTABLISHED VENUE - The concept is tried and tested for success. You will have a clear roadmap for the target audience, the offering, and operations.
• CAREER PROGRESSION – Opportunities for career progression and to grow with us as we expand and open more venues.
• SHAPE YOUR TEAM – Coming in at the conclusion of the off-season you will have summer position vacancies to fill and can shape your team. 
• MENTORING – Mentoring from Directors & Owner/Operators with 25+ years running successful hospitality ventures to help you achieve your goals.
• GREAT CULTURE - Our team is made up of dynamic and fun Directors and Owner Operators who get the job done but love to enjoy life too!
• TRAINING- We provide ongoing support and training within the role to suit your needs. Opportunity for internal and external training.

KEY RESPONSIBILITIES:

This is a hands-on Venue Management role where you will work with the Managing Director & Venue Manager to drive the performance of this St Kilda institution. Essential to this role is an outgoing & upbeat mgt style, & the ability to foster strong relationships with your team & patrons.

Day to day you will oversee all venue operations whilst working within the FOH team, managing a team of supervisors and casual front of house staff.

• Hiring, management, training, mentoring & rostering of staff direct reports
• Develop & maintain operational procedures to ensure operational efficiency, excellence in customer service and venue offering
• Management of venue systems, facilities, and property; stock and inventory management
• Keep all our systems up to date with offering: QR code ordering; Bepoz; Quandoo; Brand App
• Rollout of marketing campaigns to drive business growth 
• Build local & community relationships through the rollout of Lona Members program & other initiatives
• Oversee and develop an events program, establish a strong & motivated team culture.
• Revenue generation strategies and marketing opportunities
• Wage and operational cost management

WHAT DO YOU NEED? 

• Proven history in hospitality management (ideally 2+ years in large venue management).
• A hands-on, motivated ‘can-do’ approach and management style.
• Highly organised, process-oriented 
• Excellent communication skills.
• Problem-solving ability.
• Strong computer skills.
• A strong understanding of the hospitality industry at large with exposure to both bar and restaurant environments and expert service level knowledge of both bar and restaurant operations.
• Ability to innovate and drive revenue
• Strong understanding of efficient rostering and wage management.
• Strong understanding of efficient operational processes and the ability to coordinate a team to deliver them.
• Extensive experience with Stock control & ordering
• Knowledge of beer keg operation including maintenance
• The ability to build and motivate a large team and drive positive culture.
• Skills to implement and successfully execute marking campaigns to drive business growth working with the marketing team.
• Understanding of Event Management.

Start the next chapter of you career with The Lona Group - apply today! 
 

Only successful applicants will be contacted.
Must have Australian working rights.