Hop Garden, located within the prestigious View Hotel in Melbourne, is a dynamic and exciting bar offering a unique blend of craft beers, local and imported wines, a recognizable and inviting food menu, and a vibrant atmosphere.

We are dedicated to providing an outstanding experience for our guests and are looking for a passionate and experienced Bar Supervisor to lead our team.

Overview:

As the Bar Supervisor at Hop Garden, you will play a pivotal role in ensuring the smooth and efficient operation of the bar. You will be responsible for supervising and motivating a team of Food & Beverage staff, overseeing daily operations, and delivering exceptional customer service. Your leadership and organizational skills will be crucial in maintaining the high standards of our venue and creating a memorable experience for our guests.

Key Responsibilities:

• Team Leadership: Supervise, train, and motivate bar staff to deliver top-notch service and maintain high standards. Conduct regular team meetings and performance reviews.
• Operational Excellence: Oversee the day-to-day operations of the bar, including opening and closing procedures, inventory management, and adherence to health and safety regulations.
• Customer Service: Provide exceptional customer service, handle guest inquiries and complaints with professionalism, and ensure a welcoming atmosphere for all patrons.
• Drink Quality: Ensure the consistent quality and presentation of all beverages and food. Stay updated on industry trends and incorporate new drink offerings as appropriate.
• Sales and Promotions: Implement and promote special events, seasonal drink menus, and marketing initiatives to drive sales and attract new customers.
• Inventory Management: Monitor and control stock levels to ensure the availability of high-quality products while minimizing waste.
• Financial Management: Assist in budgeting, monitor financial performance, and ensure that revenue and cost targets are met.
• Compliance: Ensure all bar operations comply with relevant laws and regulations, including liquor licensing, health and safety standards, and company policies.

Qualifications:

• Proven experience as a Bar Supervisor or in a similar supervisory role in a high-volume, upscale bar or restaurant environment.
• Certification in Responsible Service of Alcohol (RSA).
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with a customer-focused attitude.
• In-depth knowledge of beverages, including cocktails, craft beers, and wine, along with industry trends.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in inventory management and financial reporting.
• Flexibility to work evenings, weekends, and holidays as required.

Further Qualifications:

• Experience with bar management software and POS systems.
• Knowledge of food service operations and cross-department collaboration.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement within the View Hotel.
• A dynamic and supportive work environment with a passionate team.
• Discounts on food and beverages at Hop Garden.
• Free staff parking within the building

If you are a motivated and experienced bar professional with a passion for delivering exceptional service and leading a successful team, we invite you to apply for the Bar Supervisor position at Hop Garden.

View Melbourne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• Proven experience as a Bar Supervisor or in a similar supervisory role in a high-volume, upscale bar or restaurant environment.
• Certification in Responsible Service of Alcohol (RSA).
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills, with a customer-focused attitude.
• In-depth knowledge of beverages, including cocktails, craft beers, and wine, along with industry trends.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficiency in inventory management and financial reporting.
• Flexibility to work evenings, weekends, and holidays as required.