We are seeking talented and dedicated Experienced Barista who is passionate about people, quality food and great coffee to join our team at Merlo Coffee Xpress, Toowoomba!

As a Barista at Merlo, you will be responsible for preparing and serving a variety of coffee drinks, maintaining a clean and organised workspace, and ensuring an outstanding experience for every customer.

The role: 

• Prepare and serve coffee and tea beverages to Merlo standards.
• Provide exceptional customer service, ensuring each customer feels welcome and appreciated.
• Operate espresso machines, grinders, and other coffee-making equipment.
• Assist with inventory management and restocking supplies.
• Follow health and safety procedures.
• Educate customers about our coffee blends, brewing methods, and menu options.

The ideal candidate will have: 

• Minimum 1 year experience as a Barista, in a customer service role is preferred.
• Passion for coffee and a desire to learn more about coffee preparation and presentation.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Reliable, punctual, and trustworthy.
• Flexible availability across the week and weekends.

Perks and benefits:

• Unlimited cups of Australia’s best coffee made fresh by our on-site baristas
• Generous staff discount on coffee and retail products
• Opportunity for career progression
• Free access to an Employee Assistance Program for you and your immediate family
• Monthly and yearly celebrations and staff awards
• A vibrant, fun, and exciting place to work with great team culture
• A feel-good brand that genuinely cares for our people, community, and environment

At Merlo we care about our people, our customers and of course our coffee. To ensure we successfully continue to maintain the Merlo magic, we follow the ‘Merlo Recipe’ in everything we do.

Respect – Excellence – Customer Service – Integrity – Passion – Education.

If you think you'd be a welcome addition to the Merlo Coffee family… Join us in our passion for providing quality coffee and customer service - Apply now!