The Calile, a family-owned luxury hotel property operated by TFE Hotels, has set the standard for exceptional hospitality since its grand opening in 2018.  After five years of excellence, The Calile has achieved recognition, securing the top spot for Oceania and ranked 12th in The World's 50 Best Hotels Awards 2023.

The Calile Hotel's mission statement is simple yet ambitious: to deliver the best hotel experience in Australia. From large gestures to the finest details, we are driven to delight our guests continually. We strive to provide an authentic and unpretentious experience, building a genuine relationship with our guests to ensure they wouldn’t consider staying anywhere else whenever they next return to Brisbane.

About the Role

Are you known for providing outstanding customer service? Warmly greeting guests and ensuring their needs are met quickly and efficiently? You will be an outgoing team player who prides themselves on delivering exceptional service and thrives on being part of a high-performing team.  You love food & drinks, take a keen interest in the latest trends and venues, and stay across ever-evolving guest expectations.

You will be highly competent in all the basics, including providing food and beverage service, taking great pride in your environment, making it a warm and inviting experience, and delivering that little extra for every guest.

Applicants must be well-presented and have at least two years of experience in beverage/mixology services.

To be successful in the role, the primary duties and responsibilities include but are not limited to the following:

• Prior experience in staging outstanding Beverage experiences in a hotel setting
• An ability to thrive under pressure and work as a team in a high-paced environment
• A great sense of style and immaculate presentation and grooming
• Attainment of the necessary Responsible Service of Alcohol (RSA) Certificate
• To be available for a 7-day roster

Benefits:

• Exclusive discounts in the James Street precinct
• Complimentary barista coffee while on duty
• Discounted parking - $7 flat rate
• TFE discount on accommodation and food & beverage, both domestic and international
• Wellbeing & mindfulness programs
• Inclusive and collaborative working culture that encourages diversity in thinking and idea generation

Opportunity for Growth

As a Calile team member, you’ll become part of a close-knit team operating one of Brisbane’s busiest hotels. We aim to meet our customer’s needs with honesty, integrity, and care. The Calile Hotel has been developed by a local Brisbane family and is operated by TFE as part of the ever-growing TFE Hotels Collections. We are committed to continuous employee training and development, succession planning and career guidance because we know it makes our hotels better places to stay and work.