Join our lively team at a small but vibrant bowling club in Sydney's Inner West.

Job Description: Bar Worker at Inner West Sydney Bowling Club
Location: Ashfield Bowling Club
Employment Type: Casual
Pay: Per award and experience
Reports to: Venue Manager

Overview:

Join our lively team at a small but vibrant bowling club in Sydney's Inner West. We’re seeking a friendly and efficient bar worker who is passionate about customer service and community engagement. If you enjoy interacting with regular patrons, appreciate the casual charm of a bowling club, and have a knack for creating a welcoming atmosphere, this is the perfect role for you.

Key Responsibilities:

Customer Service:

• Greet members and guests warmly, ensuring they feel welcomed.
• Serve alcoholic and non-alcoholic beverages promptly and professionally.
• Address customer queries, provide recommendations, and maintain a high standard of service.
• Encourage patrons to sign up for club membership, highlighting member benefits.
• Encourage patrosn to sign up to our social media to keep up to date with upcoming events and offers

Bar Operations:

• Prepare and serve drinks, including beer, wine, spirits, and some cocktails.
• Engage in all areas of bar operations, maintaining smooth service and efficiency.
• Process cash and card transactions using the POS system accurately, managing tills and poker machine payouts.
• Maintain the cleanliness and organisation of the bar area, including restocking and cleaning equipment.
• Handle busy functions, ensuring seamless bar service during high-volume events.
• Address minor maintenance issues or report them to management as needed.

Compliance & Safety:

• Ensure compliance with RSA (Responsible Service of Alcohol) and RCG (Responsible Conduct of Gambling) regulations.
• Monitor patron behaviour to ensure a safe, enjoyable environment.
• Follow health and safety guidelines, including hygiene practices in preparing and serving drinks.

Team Collaboration:

• Work closely with other bar and club staff to ensure smooth operations, especially during peak times and club events.
• Assist with setting up and packing down for special events, functions, and bowling club activities.

Social Media Engagement:

• Promote the club’s social media channels by encouraging patrons to follow and engage with us online.
• Highlight upcoming events, special promotions, and club activities to guests, driving both in-person attendance and online interaction.

Qualifications & Skills:

• RSA and RCG certification (Required).
• Previous experience in a similar bar or hospitality role, preferrably a year.
• Strong communication, leadership, and interpersonal skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• High level of customer service with a friendly, approachable, and positive attitude.
• Ability to build strong relationships with regulars and local patrons.
• Basic knowledge of alcoholic beverages, including beer, wine, and spirits.
• Flexibility to work evenings, weekends, public holidays, and varied shifts.
• Ability to handle busy shifts and work well under pressure, especially during large functions.
• Experience liaising with club management or boards.

Benefits:

• Competitive hourly rate.
• Fun, community-focused working environment.
• Opportunities to develop hospitality skills and build relationships with regular customers.
• Chance to work at club events and functions.

- RSA
- RCG
- One year minimum bar experience