Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure guest’s luxury accommodation, it houses our restaurant Q Dining and Hyde Hacienda Bar and Lounge.

The concept for Q Dining is ‘where land meets sea’. An Australian sanctuary with foliage accents, we pride ourselves on working closely with local Australian suppliers to source the freshest ingredients. Combining European cooking techniques with unique Australian flavours, Q Dining is where the love for food and beverage resides.

The Role

Reporting to the Restaurant Manager, you will be responsible for leading, mentoring and motivating your team, ensuring they deliver professional, efficient and friendly service during breakfast. You will be assisting the Restaurant Manager with the day-to-day operations in Q Dining, In-Room Dining and Conferencing/Events. Your responsibilities will include:

• Provide for guests and patrons an experience and environment they feel meets their expectations
• Familiarise yourself with VIP and regular guests to ensure their requests and needs are met.
• Liaise with customers and Chef/kitchen brigade to ensure service times are adhered to.
• Ensure revenue for the shift is accounted for with cash/charge summary being completed to balance daily activities.
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.
• Set up systems to protect and maintain control of restaurant and conference service equipment, correctly recording breakages and carry our regular stock takes.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.

Who you are?

• A true ‘people person’ who is able to create connections with our guests and residents quickly.
• You will have passion, and well-rounded knowledge of the latest food and wine trends.
• Hold a valid Responsible Service of Alcohol (RSA) Certificate and Food Safety Supervisor Certificate.
• Availability to work the breakfast shifts as required.
• Lead by example and be motivated to take ownership of this role, and progress within our company.

What's in it for you?

• Discounted carparking, free dry cleaning and barista cofee, with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
• Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs. 
• Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Our commitment to Inclusion and Diversity

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.

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