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Join an iconic brand operating Sydney Harbour’s most prestigious and diverse fleet, including The Jackson, Starship Sydney, and Sydney 2000. Captain Cook Cruises, together with The Jackson and the Starship Group, is seeking dynamic, energetic, and guest-focused leaders to deliver unforgettable harbour experiences.
If you’re passionate about hospitality, thrive in a fast-paced environment, and love creating memorable moments, we encourage you to apply!
About the Role
As Cruise Director, you’ll be the heart of every voyage — leading our onboard hospitality team and ensuring a seamless guest experience from start to finish. You’ll coordinate all aspects of service delivery, entertainment, and event flow, while maintaining the highest standards of safety, presentation, and professionalism.
Working closely with the Master, Venue Manager, and operations team, you’ll be responsible for ensuring that every cruise runs smoothly — whether it’s an elegant dining experience, a corporate event, or a spectacular private charter.
Key Responsibilities
Lead, inspire, and support onboard service teams to deliver exceptional guest experiences.
Oversee cruise schedules, event execution, and guest communications.
Manage onboard entertainment, announcements, and customer engagement.
Maintain compliance with safety and operational standards.
Act as the face of the brand — ensuring every guest leaves with lasting memories of Sydney Harbour.
About You
You’re a confident and charismatic hospitality professional who thrives on creating vibrant, memorable experiences. You lead with enthusiasm, communicate clearly, and bring a polished, professional presence to every event.
You’ll have:
Proven experience in hospitality, events, or tourism (leadership experience preferred).
Excellent communication and organizational skills.
A strong commitment to guest satisfaction and team success.
Flexibility to work across a rotating roster, including evenings and weekends.
Please note: You should have a minimum up to 2 years previous experience in the above or similar roles.
Interview required
Induction/onboarding required prior to starting role
STARTS 21, Oct 2025
ENDS Not Specified
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