Customer Service Attendant - Casual Bar

• Work at one of the largest and most successful venues in Western Sydney
• Ongoing opportunities for training and development to help grow your career within the hospitality industry.
• Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.

Blacktown Workers Club is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.

About Us....

By any measure, the story of Blacktown Workers Club is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

From very humble beginnings to one of the largest and most successful venues in Sydney, the Blacktown Workers Club possesses a strong philosophy on stability and progress and prides itself on maintaining a true sense of community. Featuring five floors of sporting and health facilities, four restaurants , multiple function rooms, a showroom, a great selection of sub and sporting clubs and a host of other facilities for its members, the Blacktown Workers Club is the entertainment and leisure capital of Western Sydney.

Your main focus will be to provide fast and efficient service of drinks to patrons in a knowledgeable and professional manner, following the Club’s Guidelines, Policies and Procedures.

In this role you will be required to :

• Providing excellent customer service to patrons;
• Preparing drinks for Club patrons upon receiving their order in a prompt ,friendly and professional manner.
• Collecting money for drinks served and correctly enter into cash register ensuring the correct stock is recorded;
• Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA policy and any incidents reported accordingly;
• Adhere with all Blacktown Workers Club (Group) workplace policies and procedures;

About You...

To be successful in this role, you will require the following qualifications, skills & experience:

• Excellent Communication and interpersonal skills;
• Possess a "Yes, can do" attitude;
• Ability to speak, read and understand clear, concise and fluent English;
• Basic math skills;
• Knowledge of mixology;
• Ability to work in a fast-paced environment;
• Ability to multitask and switch tasks seamlessly;
• Hold a current Responsible Service of Alcohol Certificate (RSA);
• Up to one-month related training or equivalent combination of education and experience;
• Ability to follow instruction;
• Ability to understand written and verbal instructions;
• Be able to demonstrate an understanding of WH&S policies & procedures;