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Duty Manager, The Commercial Hotel, Boonah (FT Hours Available)

Start: ASAP Where: Boonah, QLD Type: Part time / casual Pay: $32 – $35 + Penalties

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JOB DESCRIPTION

Ghanem Group is a pioneering, multi-award-winning, family-owned hospitality group with a 45-year legacy in Queensland and Victoria. Known for exceptional service and innovative design, we’re committed to shaping the future of Australia’s vibrant hospitality scene. With venues celebrated for delivering unforgettable dining and event experiences, we set the standard for excellence in the industry.
 

The Venue
Located in the heart of the breathtaking Scenic Rim, The Commercial Hotel Boonah is a quintessential Aussie pub reimagined. This beautifully restored heritage Queenslander offers a refined yet approachable experience. From hearty counter meals and local brews in the bar to boutique accommodation and gaming facilities, the venue seamlessly blends tradition with modern sophistication.

Our recent renovations highlight the best of Boonah's serene surroundings, with a paddock-to-plate philosophy celebrating the region's incredible produce and sustainability efforts. Whether it’s dining, gaming, or enjoying a brew from the on-site brewery, The Commercial Hotel captures the charm of the Scenic Rim in every detail.
 

The Role
We are seeking a hands-on Duty Manager to oversee operations across a variety of areas, including the Bistro, Bar, Gaming, Retail, and Accommodation. Once the on-site brewery opens, this role will include a supervisory day in the brewery, offering real variety in your scope.

This is an ideal opportunity for experienced Bar Supervisors looking to take the next step into a generalist management role. You’ll gain exposure to different facets of venue management while developing your leadership skills in a supportive environment.

With full-time hours offered as a casual to start, this role has the opportunity to progress into a full-time contracted position in the new year with a salary of $65,000 – $75,000 depending on experience.


RECOMMENDED SKILLS/EXPERIENCE

Bar Manager
Duty Manager

Please note: You should have a minimum up to 6 months previous experience in the above or similar roles.


REQUIREMENTS

What’s on Offer?

  • Operate as one of the key leadership team members
  • Work in a newly renovated, historical venue in the stunning scenic rim
  • Enjoy a diverse role with no two days the same!
  • Casual employment with full-time hours
  • Competitive staff discounts across all Ghanem Group venues for you and up to 4 guests
  • A venue that isn’t open late—you’ll typically finish by 11 pm, with no midnight closes
  • Balanced roster of 3–4 close shifts per week, prioritising worklife balance
  • Be part of a supportive team as you take the next step in your career
  • Join a celebrated hospitality group with career growth opportunities
     

Key Responsibilities

  • Supervise day-to-day operations across Bistro, Bar, Gaming, Retail + Brewery
  • Lead and support the team to ensure exceptional customer experiences
  • Manage escalated customer service situations, including de-escalation in gaming/bar environments
  • Ensure compliance with RSA, RSG, and licensing regulations
  • Collaborate with the Venue Manager to ensure smooth operations and plan for events
  • Maintain venue presentation, safety standards, and stock management
     

What We’re Looking For

  • Proven experience as a Bar Supervisor or similar role in a pub, gaming, or bistro environment.
  • Strong conflict resolution and de-escalation skills.
  • Current RSA and RSG (or willingness to obtain)
  • Leadership skills with the ability to inspire and manage a diverse team.
  • A passion for hospitality and creating memorable guest experiences.
  • Interest in gaining experience across multiple venue areas.


Please note that only candidates with full working rights in Australia will be considered.



Interview required

Induction/onboarding required prior to starting role