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Duty Manager – Licensed Club Operations

Lead with purpose. Grow with us. Make a difference every day.

Are you a hands-on leader who thrives in fast-paced environments and loves building high-performing teams? We’re looking for a passionate Duty Manager to take charge of daily operations at Vikings Sports Club, inspire our people, and deliver exceptional experiences for our members and guests.

We believe in high standards and hard work—but we also believe in balance. That’s why we offer a supportive, people-first culture where your wellbeing matters just as much as your performance.

About the Role

As a Duty Manager, you’ll be the heartbeat of our club’s daily operations—leading from the front and ensuring everything runs smoothly, safely, and professionally across:

• Gaming, bar, and customer service areas

• Compliance with liquor, gaming, RSA, RCG, and RGO regulations

• Team leadership—coaching, mentoring, and motivating staff

• Shift coordination—briefings, incident response, and reporting

• Venue presentation—ensuring a clean, safe, and welcoming environment

• Stakeholder engagement—liaising with regulators, contractors, and NSW Police

Our Values

Service: We are here for the benefit of our Members and our Community.

Passion: We are ambitious, strive for excellence and love what we do.

Openness: We demonstrate integrity and commitment through transparency and accountability.

Respect: We are welcoming, inclusive and respectful.

Teamwork: We are united, collaborative and succeed together

Why You’ll Love It Here

• Flexible rotating rosters – 4 day working week

• Advanced notice of shifts so you can plan your life

• A supportive leadership team that respects your time off

• A culture that values wellbeing, growth, and fun

What You Bring

Essential

• 3+ years’ experience as a Duty Manager in a licensed club

• RSA, RCG & Advanced RCG (NSW)

• NSW Working with Children Check (or willing to obtain)

• First Aid certification

• Strong communication, leadership, and reporting skills

• Solid knowledge of gaming, TAB, Keno, and bar operations

• Emotional intelligence and professionalism

Desirable

• Food Safety Supervisor Accreditation

• Experience with Swiftpos, S7000, Employment Hero

• NSW Working with Children Check or willingness to obtain

You’ll Be a Great Fit If You…

• Lead with calm confidence—even under pressure

• Balance operational excellence with people-first leadership

• Are proactive, solutions-focused, and emotionally intelligent

• Take pride in high standards of service, safety, and presentation

• Want to work somewhere that genuinely values its people

What’s in It for You?

At Parra Leagues, we don’t just say we care—we show it. Here’s what you’ll enjoy:

• Free tickets to Parramatta Eels home games + discounted merch

• Free staff meals, soft drinks & onsite parking

• Quarterly and annual rewards ($500–$5,000)

• Ongoing training & development

• Paid Volunteer Day + access to retailer discounts

• Regular staff social events—we work hard and play hard

• Career progression in a stable, respected club group