Are you a customer service superstar with great communication skills looking for a fun and entertaining workplace? We are seeking Electronic Gaming Attendants for casual roles to create an enjoyable atmosphere for customers in our Casino and VIP Lounge.

The Role

As an Electronic Gaming Attendant, you will receive training and licence qualifications in the operation of casino gaming machines.  You will have a genuine interest in the service and entertainment industry and enjoy engaging with customers to provide support with a variety of game types, jackpots, promotions and casino events.

Why join us 

• Work in the region’s premier destination for dining, events and entertainment. 
• Idyllic location in tropical North Queensland
• Penalties apply on weekends, late nights and public holidays 
• Uniforms supplied and laundered 
• Free car parking
• Employee Assistance Program
• Corporate discount on health insurance
• Paid Parental Leave 
• Generous discounts across Morris Group
• Permanent career opportunities with pathways into leadership and management levels and between sister properties around Australia

About Us

The Ville is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year. Rising from the edge of the Great Barrier Reef, The Ville combines casual sophistication with the vibrant, playful spirit of modern Australia. Featuring award winning restaurants, world-class facilities and entertainment, The Ville is one of Queensland’s hottest tourism destinations. We’re always on the lookout for the best and brightest talent across every aspect of hospitality, tourism, corporate services, gaming, and everything in between to give our guests an unmatched holiday experience.

The Ville’s parent company, Morris Group, also owns and operates a collection of hotels and luxury lodges in North Queensland including Ardo, Orpheus Island Lodge, Daintree Ecolodge, and Mt Mulligan Lodge, in addition to owning Colonial Leisure Group, a Melbourne-based hospitality company that operates some of the city’s most iconic hotels.

As part of Morris Group, we are passionate about driving sustainability action and being part of the shift toward a net zero future. That’s why sustainable practices are at the heart of everything we do. We live and breathe it so that future generations can enjoy all the spoils our region has to offer. We are continuously working toward group-wide goals that focus on People, Place, and Planet. We’re on a mission to find a better way to do the work we love to make a positive impact for the world around us. 

About You

• Demonstrated exceptional customer service skills with a friendly attitude and experience in hospitality or customer service roles
• You must be at least 18 years of age and eligible to obtain a QLD Casino Employee License, both are mandatory pre-requisites
• Willing to participate in training to learn the operation of casino gaming machines, jackpots, promotions and casino events, with a focus on supporting safer gambling practices.
• Flexibility to work various shifts including weekends, nights and public holidays
• Be able to work in a fast-paced environment and a quick learner
• Ability to obtain Responsible Service of Alcohol (RSA) and Responsible Service of Gambling (RSG) certificates are mandatory requirements for the role.

 How to Apply 

To be considered for this role, please submit your cover letter and current CV outlining your suitability for this role. 

Applications close: 1st December 2023

Sounds like you? Apply now!

Please note: Applicants must have eligible working rights in Australia. 

Morris Group is an equal opportunity employer and welcomes people from diverse backgrounds and life experiences, including race, religion, gender identity or expression, sexual orientation, nationality, disability, or age.