Vista Hospitality Group introduces a market leading approach to the Australasian hospitality sector, with a suite of resources and operational advantages, uniquely tailored for owners and partners. We are a trusted partner to global hotel brands including voco, Indigo, Sebel, and our own brands: Next, Ink, Sage and Country Comfort, we look forward to you joining one of our hotels!

Sage Wollongong has 168 rooms, Coldwater Creek Restaurant and Bar, The Five Islands Room & Terrace Restaurant and 13 function rooms and event spaces all equipped with the latest technology, retractable sound-proof doors and two separate pre-function areas. The Grand Pacific Ballroom is ideal for large conferences hosting up to 400 delegates (theatre-style), Sage Hotel Wollongong's stunning southern coastal backdrop, with an adjoining outdoor deck and garden lend themselves well as an ideal wedding spot.

We are looking for a dynamic individual to help support and lead from the front as a Strong Supervisor in the Food and Beverage department ,we would love to hear from you.

Job description 

• Provide and supervise prompt, efficient, courteous service to all guests per the established service standards / guidelines for each of the Food & Beverage Service area
• Assist the Food & Beverage Management and Executive Chef organise special event and celebrations to showcase activities, cuisines and wines and ensuring timely communication to regular guests and patrons.
• The accurate and timely recording of all Food & Beverage Orders / Sales and the consequent raising of appropriate cheques
• Monitor and drive sales incentive / up selling programs, with appropriate recommendations to the Food & Beverage Management
• Monitor par stock levels, storage conditions, breakages and pilferage, shortages,discounts, discards, gratis and other similar expense heads, highlighting issues to the Food& Beverage Manager
• Accurately maintain and follow Department Log Book and any other documented records.
• Report all accidents / injuries per Incident Report format to the Duty Manager or concerned authority
• Manage and lead your team in a busy Restaurant environment
• Assist with on-the-job training and supervision to new team members
• Assist to maintain professional decorum and discipline within the Team
• Ensure all shifts are adequately staffed with teams’ working hours accurately recorded

You will possess:

• MINIMUM 2 years' experience in leading a team in a busy bar and Restaurant environment
• Impeccable presentation, both personal and quality of service/product
• Passionate about a career in hospitality
• Creativity, resilience and a focus on a memorable customer experience
• Must have RSA
• Coffee skills
• Leadership experience 
• customer service skills
• Functions & Events experience
• Confidently takes order and use POS systems
• Make recommendations to the guests for wine pairing
• Available to work rotating roster all service shifts
• Valid work visa