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Food and Beverage Team Leader

Start: ASAP Where: Brisbane City, QLD Type: Full time Pay: Award wage

JOB DESCRIPTION

Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

Located on Queen Street Mall, five-star Hyatt Regency Brisbane is a premium retreat in the heart of Brisbane’s Central Business District and premium shopping mall. The hotel features 292 well-appointed guestrooms with modern décor, two food and beverage experiences; Lennons Restaurant and Bar and Hibiscus Bar & Terrace, along with 100sqm of flexible meeting space at Executive Studios on lobby level and newly designed event venue within Hibiscus Room is an impressive 300sqm of unique space with natural light from the break out terrace. Other facilities include 24-hour fitness centre and the iconic outdoor 20-metre infinity pool ideal for unwinding after a day’s work, shopping or exploring Brisbane. 

We are currently recruiting for a Full Time Food and Beverage Team Leader to join our team. This role will be reporting to the Food & Beverage Manager.

Your Team Leader role will include: 

  • Ensuring our guests are offered the highest level of personalised service at all times
  • Supervise colleagues to ensure all tasks are completed to high standards
  • Ability to identify priorities and produce an all-around positive guest experience
  • Great time management skills, working across a fast paced, dynamic environment 
  • Ensure set up and break down of bar is completed efficiently at the start and end of every shift 
  • Assist with the training and development of all team members
  • Ability to maintain a presentable and well managed station
  • Ability to problem solve guest complaints and escalate when required

 


RECOMMENDED SKILLS/EXPERIENCE

Bartender
Food & Beverage Attendant

Please note: You should have a minimum up to 1 year previous experience in the above or similar roles.


REQUIREMENTS

  • Responsible Service of Alcohol Certificate or the ability to obtain one within 30 days of commencement
  • High level of communication skills
  • High level of grooming and personal presentation 
  • Previous customer service experience 
  • Previous Bartending experience
  • Previous experience with Micros is highly regarded

 

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Empathy, Integrity, Experimentation, Wellbeing, Respect and Inclusion are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt



Interview required

Induction/onboarding required prior to starting role