The Hotel

Pullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone’s throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure guest’s luxury accommodation, it also houses HYDE Hacienda Sydney Bar and Q Dining Restaurant, where the love for food and beverage resides. 

The Role

Reporting to the Director of Food & Beverage, you will be responsible for confidently conversing with our guests, explaining the menu and beverage options, assisting with dietary requirements, and up selling where possible. You'll also be a strong team player, working well with other colleagues on the floor and with our kitchen team, to ensure a smooth, efficient, and positive service. Most importantly, you'll have a warm and engaging personality that ensures that Q Dining becomes a neighbourhood favourite. Your duties will include:

• Ensuring that dockets are written clearly and correctly so the cashier and kitchen can fulfill their duties effectively.
• Keeping tables and service areas clean and tidy as per procedure manual.
• Maintain hygienic food service techniques during service.
• Promptly answer the telephone and maximize sales opportunities through knowledge of product and suggestive selling.
• Take responsibility for your designated section and station.

What we're looking for

• MUST be available Monday and Tuesday.
• A friendly, customer focused attitude with the strive to provide Total Customer Satisfaction.
• Initiative to ensure that interactions with our customers are positive and efficient.
• Your Responsible Service of Alcohol (RSA) Certificate.
• The flexibility and reliability to work early mornings, late evenings, weekends and public holidays.
• The ability to work autonomously, and within a team.

What’s in it for you? 

• Discounted carparking, free dry cleaning, barista coffee & with hotel discounts of up to 70% off are available worldwide holidays will never be cheaper.
• 10 weeks paid parental leave at full salary for the primary carer in addition to government-funded parental leave. 
• Accor’s industry-leading training platforms Accor Academy and Typsy, supports your career development with unlimited access to qualifications, practical skills and leadership programs. 
• Opportunity to grow and develop your career within an international hotel group with over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of like-minded professionals. Work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Our commitment to Inclusion and Diversity

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know.