Reliable and engaging. As a Front Office Shift Leader, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

Our Hotel

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve! 

What is in it for you?

• You will have the opportunity to build your skills and expertise to reach your potential and personal goals.
• Complimentary dry cleaning.
• Employee benefit card offering discounted rates in Accor worldwide.
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Your experience and skills include:

• Service focused personality is essential.
• Previous experience in a similar leadership role is an asset.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem solving abilities and the ability to lead by example.
• Responsible Service of Alcohol (RSA) - Victorian certificate. 

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.