IRIS Hotel Group spans multiple, well known, large turnover venues across Australia with a variety of dining and entertainment offerings. We pride ourselves on creating a culture within the team that reflects to our patrons, whilst consistently achieving profitable growth by establishing lifestyle venues and delivering an exceptional total customer experience focusing on all areas a venue can offer.

The Role

We are looking for the best. A leader to head up the operations of  our iconic venue. An individual who sees the strategic importance of the location and the rewards, both personal & professional, which accompany such a venue in such a prized location.

The Envy Hotel is a place where friends, families and strangers all come together to share a common love for the best entertainment, service and drinks on the Gold Coast. In the heart of the buzzing precinct of Broadbeach, kick back and relax with everything you need in the one central location.

Reporting into the COO & the executive team you will lead your team through busy services periods ensuring a high level of customer service at all times. Coming from a strong hospitality background fostered around gaming, TAB, entertainment and, above all, service standards -  your passion for providing a great product in a busy and sometimes pressured environment is always seen in your work. You always push to succeed in anything you attempt and surpassing targets is your passion.

If you are looking for a career defining role and seeking an avenue where you can grow & be recognised in the industry then this is the role for you.

The successful applicant will possess:

• A minimum of 5 years previous management experience and strong knowledge in all aspects of running a busy hotel, particularly from a gaming/wagering & F&B perspective.
• Extensive background in a strong gaming orientated venue with proven results to show same.
• The ability to hold a hoteliers licence
• Extensive knowledge of TAB and gaming operations and the required service levels to be top of the game, best of the best
• A drive and passion to be recognised as the best venue operator in a tightly controlled market.
• Current RSA & RCG certificates
• A hands on approach to management
• A friendly, self motivated personality with excellent people skills
• A passion for the hospitality industry with the ability to create a positive and proactive working environment

The following attributes are also considered desirable:

• A demonstrated understanding of industry related technology systems
• An understanding of the western suburbs clientele and business drivers
• Strong reporting and analysis skills