Go Where No Two Days Are The Same

If your passion lies in creating unforgettable experiences and you're known for your dynamic customer service skills, our Darling Harbour team awaits you as our next Guest Experience Host & Face to Face Lead Generator!

How You'll Shine

• Greeting and registering of owners and guests

• Providing information on local area attractions

• Completion of all department related paperwork

• Using all communication equipment including telephones, facsimiles and computers

• Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream

• Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered

• Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process

• Clearly articulate the benefit of traveling within Wyndham Destinations community

• Meet targets and KPI's as set by the business

• This role requires you to be available for weekend and public holiday shifts.

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What You’ll Bring

To be successful in this role, you will be:

• Genuine passion for customer service and the local area

• Excellent communicator with strong interpersonal skills

• Enthusiastic, self-motivated and positive individual

• Previous experience in face to face marketing or sales is highly desirable

• Immaculate presentation and professional grooming standards

• High levels of computer literacy

• Previous experience with a PMS system (Opera) advantageous

• Have the ability to recognise and solve problems in the workplace

• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

How You’ll Be Rewarded

Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

• Attractive hourly rate, boosted by incentives for meeting KPI's

• Discounted stays across our network in the Asia Pacific region

• Subsidised Private health insurance

• Professional development funding

• Generous Recognition and Referral Programs