The Ville Resort-Casino is tropical North Queensland’s premier destination for dining, events and entertainment; located in gorgeous Townsville boasting 300 days of sunshine every year.

After a $45 million redevelopment, The Ville has emerged as one of Queensland’s hottest tourism destinations. The property’s $88 million sister hotel, Ardo, is set to open next door in late 2023 and will complete the transformation into a leisure precinct like nothing the region has seen before.

Hotel Porter is responsible for being the welcoming face of The Ville. Providing first-class customer service, assist with guest luggage and valet parking, so you will be able drive both automatic and manual vehicles without restriction. 

You will need to ensure that every one of our guests has an authentic and personal experience so their stay is pleasant and memorable.  

Benefits:

• Idyllic location in tropical North Queensland 
• Work in the region’s premier destination for dining, events an entertainment
• Opportunity to work across a diverse and exciting range of events, collaborating with a close-knit team of hospitality superstars
• Permanent career opportunities with pathways into upper management levels and between sister properties around Australia
• Uniforms supplied and laundered
• Free car parking
• Generous discounts across the Morris Group
• Penalties apply on weekends, late night and public holidays
• Employee Assistance Program
• Corporate discount on Health Insurance

If you feel you have the skills and drive to make a success of this opportunity, we would love to hear from you!

Requirements:

• Open Queensland manual drivers’ license
• Experience in a customer focused role
• Exceptional communication skills and presentation
• Strong computer skills
• Demonstrated ability to multitask in a dynamic and fast-paced environment
• Ability to adapt to changing guest needs
• Ability to foster and maintain excellent client relationships 
• Operational understanding of Opera system is an advantage 
• Availability and capable of working days, nights, weekends, public holidays
• Commitment to working graveyard shift work including weekends and public holidays