Hyatt Regency hotels and resorts are designed around the power of meaningful connections. The Hyatt Regency brand offers a one-stop experience that puts everything guests need, right at their fingertips, and provides space to work, engage and relax.

Located on Queen Street Mall, five-star Hyatt Regency Brisbane is a premium retreat in the heart of Brisbane’s Central Business District and premium shopping mall. The hotel features 292 well-appointed guestrooms with modern décor, two food and beverage experiences; Lennons Restaurant and Bar and Hibiscus Bar & Terrace, along with 100sqm of flexible meeting space at Executive Studios on lobby level and newly designed event venue within Hibiscus Room is an impressive 300sqm of unique space with natural light from the break out terrace. Other facilities include 24-hour fitness centre and the iconic outdoor 20-metre infinity pool ideal for unwinding after a day’s work, shopping or exploring Brisbane. 

About the role

We are currently recruiting for Full Time and Part Time Porters to join our Front Office team.

As an energizing and confident Porter, you will join our creative and diverse Front Office Team, connecting with people and making things happen at Hyatt Regency Brisbane. A good understanding of multi-tasking and caring for our guests will ensure your day is full of exciting challenges and is never dull.

This varied and dynamic role provides a chance to develop your professional hospitality career within an international company.

Your Porter role will include: 

• Valet parking of guest cars
• Delivery of luggage to guest rooms
• Assisting with guest enquiries eg directions, recommendations
• Handling guest feedback and resolving any complaints
• You will require a Manual Drivers License for this role

A career with Hyatt opens a world of opportunities. We have continually been named one of the World’s Best Multinational Workplaces.

Our values of Experimentation, Wellbeing, Respect, Integrity, Inclusion and Empathy are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged. To get a peek into how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt 

If you are looking for a fulfilling career, please apply now.

• Manual Drivers Licence
• High level of grooming and personal presentation
• High level of both written and verbal communication
• Flexibility to work a variety of shifts including early mornings, late nights, weekends and public holidays
• Unrestricted working rights in Australia
• Previous experience with Opera is advantageous