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Restaurant Supervisor

Start: 20 May, 2022 Where: South Townsville, QLD Type: Full time Pay: Above award wage

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JOB DESCRIPTION

We are currently seeking a customer focused Food and Beverage Supervisor who can:

  • Work as part of the Food and Beverage team to instill a culture of superior customer service leaving the customer 'wanting more'
  • Work alongside and supervise line staff. This requires having a working knowledge of all operational areas within the Club
  • Manage and execute the day to day operations of the bar and restaurant
  • Sell by recommendation and through product knowledge beverages and food
  • Supervise, coordinate and train bar and wait staff to ensure high product knowledge and exceptional customer service
  • Ensure the work area complies with the highest standards of cleanliness
  • Have input into staff rosters to meet the needs of the bar and restaurant
  • Cash handling and till reconciliation
  • Opening and closing procedures
  • Stock Control
  • The position involves day, weekend and night shifts and may require split shifts.

RECOMMENDED SKILLS/EXPERIENCE

Barista
Bartender
Cocktail Bartender
Crew Member
Crew Trainer
Function/Banquet server
Host/Hostess
Duty Manager
Shift Manager
Bar Supervisor
Food & Beverage Supervisor
Waitstaff
Waitstaff (Fine Dining)

Please note: You should have a minimum up to 2 years previous experience in the above or similar roles.

REQUIREMENTS

  • A true hospitality professional with a minimum of 1-2 years experience in a high volume hospitality role
  • Previous leadership experience
  • A serious/professional approach to the industry and a great personality.
  • Thrive in a member focused environment by delivering exceptional customer service and resolving customer queries
  • Exceptional personal presentation and hygiene
  • Enjoy working with people
  • Good organisational and time management skills
  • Attention to detail
  • Good interpersonal and supervisory skills
  • Good communication skills
  • An up to date RSA and any other associated qualifications.  RMLV preferred.


Interview required

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ABOUT THIS VENUE

Townsville Yacht Club

Townsville Yacht Club is the prime waterfront drinking and dining location in town with an established reputation for providing high quality products, service and value in a friendly and secure environment to members and the community. We are looking for an exceptional "people person" to join our team as our Food and Beverage Supervisor. You will be an enthusiastic and experienced team member, looking to join an organisation that offers a modern venue with a vibrant and regular member-based clientele. We are on a mission to continue to grow and provide our customers with an exceptional customer experience every time so it's a role where your passion for the industry will shine.