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Restaurant Supervisor at Donna Chang

Start: ASAP Where: Brisbane City, QLD Type: Full time Pay: $65,000 - $68,000 + super

JOB DESCRIPTION

Join the Ghanem Group Family!

Who We Are
Ghanem Group is a trailblasing, award-winning, family-owned hospitality group with over 45 years of excellence across Queensland and Victoria. As a leader in the industry, we’ve built a reputation for delivering unforgettable dining experiences, exceptional service, and cutting-edge venue designs. With an eye on the future, we continue to shape Australia’s evolving hospitality landscape, setting new benchmarks along the way.

The Venue: Donna Chang

Led by Executive Chef Jake Nicolson and Head Chef Lyndon Tyers, our kitchen highlights a selection of premium, distinctive, and elusive ingredients, crafting a constantly evolving menu inspired by both Sichuan and Cantonese culinary traditions. Employing a primal approach to cooking with fire, our wood-fired oven and open-flame grill utilise naturally aromatic wood, smoke, and slow-burning charcoal to deliver an exceptional roasting and grilling experience. In our live display tanks, you'll find a diverse array of locally sourced, sustainable seafood, featuring seasonally available catches like Giant QLD Grouper, Mud Crab, Southern Rock lobster, and Greenlip Abalone.

The Opportunity: Restaurant Supervisor
Are you ready to take your hospitality career to the next level? Donna Chang is seeking an experienced and passionate Restaurant Supervisor to join our pioneering team. This is your chance to lead, collaborate, and elevate operations at one of Brisbane’s most exciting dining destinations.

 

As a key leader on our team, you will:

  • Supervise daily restaurant operations, ensuring smooth and efficient service.
  • Delegate and oversee Front of House staff duties to maintain high service standards.
  • Monitor meal periods, ensuring every customer interaction exceeds expectations.
  • Manage opening/closing tasks, maintaining cleanliness and equipment readiness.
  • Handle cash management, inventory, and POS systems.
  • Be the primary point of escalation for guest feedback, resolving complaints with professionalism.
  • Support recruitment, training, and mentorship of junior staff.
  • Uphold all health, safety, and regulatory standards, including RSA compliance.
  • Collaborate closely with the Restaurant Manager, Assistant Manager, and Venue Leadership Team to deliver world-class service.

What We’re Looking For
To thrive in this role, you’ll bring:

  • Experience in a similar supervisory role within hospitality.
  • A strong working knowledge of POS systems and cash-handling procedures.
  • Exceptional communication, customer service, and organizational skills.
  • Proven ability to lead, mentor, and inspire a team.
  • A positive attitude and commitment to maintaining the highest standards.

Offer and Benefits 
You will be joining a company that wants you to succeed, we offer:   

  • Competitive salary on offer. 
  • Fantastic discounts across all our venues, for you and up to 3 guests.
  • Join one of Australia's most influential and highly regarded hospitality groups.
  • Ability to contribute to the brand new venue as a crucial part of the opening team.
  • Career development opportunities, ability to gain experiences in other company venues.

Ready to Elevate Your Career?
Take the next step and join a company that values your growth and excellence. Submit your application today and become part of a team that’s redefining hospitality.

Please note: Only candidates with full working rights in Australia will be considered for this role.

Location: Brisbane, QLD, 4000


RECOMMENDED SKILLS/EXPERIENCE

Other

Please note: You should have a minimum 2 years previous experience in the above or similar roles.


REQUIREMENTS

Valid QLD RSA, At least 2 years experience in a similar role.



Interview required

Induction/onboarding required prior to starting role