YHA Australia offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes. 

We are proudly part of the global organisation Hostelling International – a network of over 3,000 unique places to stay in more than 70 countries. Currently, we have a network of 49 properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park. 

Our Values: 

Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions. 

• Work together – We open doors for each other as well as our guests
• Give our best – We bring our best selves every day we come to work
• Put our guest first – We know great hosts make great holidays
• Think differently – We see problems as opportunities
• Have fun – We celebrate and enjoy being together

Our workforce is driven by voices of people from all walks of life.  We strive to create a place where everyone can express their authentic selves, make decisions, seize opportunities and be innovative to resolve conflicts. 

YHA is seeking Shift Managers x 2 to join the Adelaide Central YHA. This role will oversee the daily operations of the property and supervision of team members and be the first line of support.  Essentially, you will be working as part of a collective to run and operate YHA, with the opportunity to learn and grow within a team of experienced & fun staff. 

What your day-to-day will look like:

• Manages the operation of the Front Office team during assigned shift, will be the person in-charge during the absence of Property and Assistant Managers i.e. after-hours and weekends.
• Ensuring accuracy of transactions in other YHA systems including reservations to other properties, and sales of other products and services.
• Promoting a friendly and welcoming atmosphere at the property and ensure that the property is representative of the philosophy of YHA in its operation. 
• Supervising team members on shift and ensuring they follow correct procedures.
• Communicating and liaising with all team members to ensure the smooth operation of the property.
• Performing other relevant duties assigned by the Property Manager or Assistant Manager.

What’s in it for you?

• Permanent full-time with competitive salary
• Paid 4 weeks annual leave.
• A supportive and fun team environment
• Access to additional benefits and discounts as part of YHA’s national network
• Allow employees at YHA to celebrate culturally significant holidays that are unique to their cultural and personal beliefs

Our Culture:

At YHA, you can expect to be treated with dignity and respect. We’re committed to creating a diverse and inclusive workplace environment.

• Gender Balance – empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
• Indigenous Australians – provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
• Accessibility – improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
• Flexible Working – supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
• Pride – enabling our LGBTQIA+ community to be their authentic selves and grow at YHA.

What we are looking for:

• A minimum of 1 year experience in a similar environment.
• Strong computer systems skills including reservations and reporting systems; and Microsoft Office suite;
• Strong financial acumen;
• Excellent communication skills, ability to influence situations.
• Able to collaborate effectively with other team members and managers to ensure teamwork.
• Ability to work a rotating roster and flexible schedule.

To be eligible to work at YHA Australia you will be required to be fully vaccinated against COVID-19.  A National Criminal History Check is mandatory step in the recruitment process.  

We encourage Aboriginal and Torres Strait Islander people to apply.