JOB NO: USU4323

LOCATION: CAMPERDOWN, SYDNEY, NSW

We are on the hunt for experienced Cafe Manager to lead our team at the USU’s flagship café location! Located within the beautiful grounds of Sydney University, Courtyard Café & Bar is modern and exciting venue with diverse operations. With the perfect blend of great conditions, competitive pay and of work/life balance (no weekends!) this is an exciting opportunity to join our team.

WHO YOU ARE

You will have at least a two years’ experience working in a Cafe Manager type role in a café/restaurant/qsr environment. Your positive attitude will create a fun working environment for staff and be driven to lead with a hands on approach

Your experience working within busy café environments, catering, events and bar operations in a high volume setting will be highly regarded. Operating Monday to Friday and closed over Christmas/New Years this role is perfect for someone looking for great work/life balance but opportunity to grow within diverse operation

If you are looking for a position where you are looking for a challenge and expand on your management skills, this could be the position for you!

WHO WE ARE
We are Australia’s largest and oldest Student Union. We are about students on Campus. As the primary provider of coffee & food on campus our venues are diverse and cater to all areas of the University including our own Food Truck & Coffee Van.

We are committed to a sustainable future for our campus community and have made commitments ensuring sustainability is embedded into everything we provide – from our events and cafés to our student programs and facilities.

WHAT YOU WILL DO

• Management of the Courtyard Café & Bar business unit – increasing sales results, leading by example, marketing this exciting new business, developing and implementing process and procedures
• Supervise, lead and manage a team of 20 + FOH staff
• Work closely with a dedicated Kitchen team daily
• Ongoing coaching, training and the active development of your team
• Ensuring customer expectations are exceeded during every interaction with your team
• Manage stock & inventory for the venue
• Coordinate catering and events for the Courtyard Café with assistance from the USUeats Event Manager
• Manage the venue standards, presentation, maintenance and general upkeep
• Communicate and deliver a marketing plan for the café
• Be highly organized with effective stock control and management of the venue
• Continual leadership, development and motivation of team members, baristas and bar staff
• Menu development of F&B on ongoing basis with our Exec Chef and Area Manager
• Understand the importance of HACCP, Food Safety and Covid Safe operating procedures
• Quality control and presentation of food service & bar areas
• Maintain a clean and presentable outlet both FOH and dining area

THE PERKS

• Monday - Friday (no weekends)
• An $11 meal card per day worked
• 10% - 30% off food, beverages & retail in all USU outlets
• 17.5% Annual Leave Loading
• A complimentary USU Rewards membership giving discounts on and off campus (valued at $45 per year)
• A high-quality USU Hoodie & T-shirt
• Access to a range of discounts on thousands of products such as life insurance, mobile phones and even gaming equipment!
• Generous paid leave entitlements including 4 additional paid leave days per year
• Ongoing paid training and development

HOURS OF WORK

38 hours per week, between the hours of 7am-8:30pm during Monday-Friday (depending on the business' needs, some flexibility is required).

SALARY

Salary information on application

START DATE

ASAP 
 

APPLICATIONS CLOSE FRIDAY 14TH OCTOBER, 9AM

HOW TO APPLY

The Health and Safety of our community is extremely important to us and so we ask that applicants are double vaccinated with a recognised COVID-19 vaccination and can show us their COVID-19 digital certificate or a medical contraindication exemption certificate.

You must have the right to work and live in Australia to apply for this job.

1. Please read the position description carefully to assess your eligibility and suitability for the position before applying
2. Scroll down and complete our online application form at applynow.net.au/jobs/USU4323-cafe-manager
3. Attach your cover letter and resume. Please note that you cannot submit your application without attaching your resume. 

 PLEASE NOTE: Once you have commenced your application you cannot save and continue at a later stage.

YOU WILL HAVE

• At least 2 years’ previous venue management experience in a high paced café / restaurant / qsr environment
• Significant experience managing catering & events within the venue
• At least 5 years’ experience working with commercial coffee machines in a high volume environment (using at least 10kgs of beans per day)
• Exceptional grooming and an outgoing personality
• Ability to lead staff and maintain productivity when supervising large teams
• Exposure to the management of both front of house and kitchen teams
• Excellent understanding of both Kitchen and Bar operations
• Experience working with draught beer systems and running small bars
• Current Responsible Service of Alcohol (RSA) photo card and certification
• Demonstrated experience or understanding of BePOZ Point of Sale system,
• Demonstrated understanding of excellent customer service and high level of verbal and written communication skills
• Demonstrated experience managing large amounts inventory
• Strong organizational and problem-solving skills
• Strong computer skills/experience
• Effective time management skills
• Understanding of HACCP procedures or food safety programs
• Current Food Safety Certificate
• Flexibility with regard to hours worked and understanding some nights will be required.

DESIRABLE CRITERIA

• Tertiary qualifications in catering and/or hospitality management
• A commitment to and understanding of the Union, its roles and relationship to the University
• A general knowledge of industrial and Work Health and Safety legislation
• Current full driver’s license where applicable