About Ace

Ace Hotel Sydney is our first-ever spot in Australia, inhabiting a historic building set in the verve of Surry Hills. Inspired by the neighbourhood’s vibrant rhythm, Ace Sydney is home to a bustling public Lobby alive nearly nightly with DJs and performers, a rebellious art program and a sunken lounge just off the Lobby bar. We’ve also got two distinct restaurants led by award-winning culinary pros, including local legend Chef Mitch Orr. Here at Ace, we are more than just a Hotel as we embrace the city spaces built for gathering and celebrating local culture, food, music and art. This 18-storey hotel was built around the iconic Tyne House inspired by the neighbourhood’s vibrant rhythm as it is designed to operate as an always-evolving call and response with the community we live in - a two way channel for creativity, collaboration and curiosity. Now all we need is you.

About the role

With service from mornings, afternoons and nights, we are looking to grow the front of house team to provide a unique and memorable experience for all. Some of the things you will be doing in your new role :

• Table service including menu recommendations, taking orders and ensuring a great guest experience
• Point of sale and bill processing
• Running food and beverage items to tables
• Assist with packing down and resetting the restaurant for service
• Good availably including weekends

The Perks

Joining our team means more than just working at one of Sydney's iconic award winning venues. It's about becoming a part of a thriving, creative, and original team with some attractive benefits including:

• Fantastic tips
• Generous F&B Discounts: 50% discount for you and your friends dining with you across all Ace Sydney food & beverage outlets (Kiln, Lobby, Loam, Good Chemistry).
• Global Room Rate Discounts: Benefit from exclusive discounts on Ace accommodations worldwide.
• Retail Perks: Access special discounts on Ace retail products.
• Work with Friends Bonus: Recommend a friend to work with us at Ace Sydney and receive a bonus if they are successful

Discover a workplace where excellence meets enjoyment, and your contributions are truly valued.

• Must hold a current NSW RSA card
• A reliable team player with excellent customer service skills and a positive attitude
• Previous restaurant experience as a waitperson with an understanding of the sequence of service
• Comfortable using POS systems
• Drive to succeed and a passion for hospitality