Are you an experienced Venue Manager seeking a rewarding opportunity in a luxury hospitality company?

Join the YOT Group today and be a part of our exceptional team! We are currently looking for a skilled and motivated Venue Manager to oversee our newest venue, YOT Deck, located on the picturesque waters of Mariners Cove.

Your role in a nutshell:

• Manage all staff and all operational aspects of our new venue, YOT Deck
• Manage YOT Deck Events across all food, beverage and entertainment platforms to deliver exceptional experiences to our guests in-line with budgets.

As the Venue Manager, your primary responsibilities will include effectively managing all staff and operational aspects of YOT Deck. You will be responsible for overseeing YOT Deck Events, including food, beverage, and entertainment platforms, to ensure our guests have unforgettable experiences while adhering to budgetary constraints.

Your day to day:

• Manage a team of enthusiastic bar, floor, and kitchen staff, fostering a positive Team Culture and delivering exceptional Guest Experiences
• Manage venue in accordance with labour budgets and spending trends to maximise efficiency
• Coordinate and communicate daily bookings, expectations, and tasks to the Host, Duty Manager, Bar Supervisor, Head Chef, and Artists
• Monitor bar service wait times and staff resources across both Bars
• Oversee food-drop flow during Lunch and Dinner services in collaboration with the Head Chef
• Provide end-of-day reports to Senior Management regarding operational results and suggested improvements
• Contribute innovative event ideas and customer experience initiatives to enhance Guest Experiences
• Troubleshoot and manage the POS system, including cash reporting and reconciliation
• Serve as the point of contact for Licensing, Police and other authorities

What You Can Expect:

• Realistic work/life balance, including time-off-in-lieu (TOIL) and shared rostering with other management personnel
• The opportunity to lead an amazing team of enthusiastic individuals
• Business SIM card and laptop provided
• YOT Group Allowance, applicable to any vessel or venue within our group
• Mentoring and leadership coaching opportunities within the organization
• Exciting career prospects as we continue to expand rapidly
• Competitive salary plus performance-based bonuses

The ideal candidate for this position will have a proven track record in a similar role, with a focus on delivering upmarket food and hospitality services. If you believe you possess the qualifications and experience we are looking for, don't miss this opportunity to join our team. Apply today and take the next step in your career with the YOT Group!

Required Skills and Qualifications:

• Demonstrated ability to build strong customer relationships
• Ability to manage to a defined budget
• Experience in managing, coordinating, and empowering teams to achieve optimal performance
• Extensive experience in event catering floor service
• In-depth knowledge of statutory requirements governing operations.
• Proficiency in POS systems, rostering, spreadsheets, and event management applications
• Current RMLV certificate

You'd be perfect for the role if you have/are:

• Exceptional organisational skills with attention to detail
• The ability to interact with all client profiles
• A strong knowledge of the numbers and COGS associated with running a venue
• An eye for styling and presentation
• Consistent and calm demeanour
• Effective manager of people through leading by example, excellent communication, building trust and encouragement.
• Fun and outgoing personality
• Well-presented and professional
• Understanding of quality service
• “Everything is possible” attitude.