Frequently Asked Questions

Finding Jobs

What happens after I apply for a job?
How can I search for jobs in Australia?
Do I need to have experience to apply for jobs on Barcats?
Do I need to pay for any service on Barcats?

Signing up

Do I need a uniform to work in hospitality?
What should I include in my profile to get noticed by employers?
How do I sign up to Barcats and create a profile?

Once your'e hired

I am no longer interested in or cannot work the job I accepted. What do I do?
I had an issue working at a venue. What can I do now?
How do I get paid?

Eligibility

What is needed?

General

Does Barcats have any placement fees?
How can Barcats help me find staff for my venue?

Hiring Staff

Who handles payroll and staff management?
What if I need to fill a last-minute position?
How long do I access the candidate details?
Can I cancel staff after they accept a job?
What if a candidate isn't what they seemed?
What are my obligations as a venue?

Cancellation Policy

What about refunds?
How does the rating system work?
What happens with pay, tax, on-boarding, leave and loading etc.?
How can I cancel a job posting?